What if it is not your fault or the fault of your employee that your printer broke down? Will you have to go through with the expensive repair? Those are questions whose answers you may need to have when buying an FMP especially if it is for commercial printing.
What is a warranty? Warranty primarily covers you when your printer is damaged out of circumstances that are beyond you. It also protects you when the equipment you bought does not meet the promised standards of operation due to its being faulty. And lastly, it covers you when the FMP breaks down before the time it was expected by the manufacturer to need a first maintenance. Warranties come with many benefits that a buyer may wish to use to be able to benefit maximaly from the equipment he or she buys.You may wish to know the circumstances where your warranties work and where you will have to shoulder the subsequent expenses. You may also wish to know exactly what services and maintenance are offered to you after you have bought the printer. All these information you can get in your warranty document. Here are some services that you may check for in your warranty document. Online and on call support Whether you have bought your printer for personal use or commercial printing, you can check if there is online customer support service. There are some manufacturers who offer you 24/7 online or on call support throughout your warranty period and some even after. You can look inside your warranty if you can access such services because they can be beneficial when you are stuck. Most of the issues that you will encounter when you buy a new device are not really breakdown issues, but just technical hitches that result from the fact that you are still learning to use your equipment. What maintenance services do they offer? Most companies have a technician that may be sent to help you with maintenance of your printer if it is still within the warranty period. You can exploit this to learn about your printer and also to have it function well past the warranty period. Some suppliers offer their services well after the warranty period, this can be valuable for you especially if you are engaged in commercial printing that may be intensive and expensive on maintenance. Extended warranty agreement You can also see if the company that sold to you has an offer for extension of warranty agreement. If there is possibility of this you could exploit it so that you can benefit for a longer time from services that come with being covered by a warranty. All in all you should know how the manufacturer or supplier is willing to help you work well with your printer during and after warranty period.
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